Records Management

Back to Services Overview Back to Managed Services

Records Management Systems Australia

Take control of your business records and reduce operational costs.

We help get your Records Management system in order

Keeping records for longer than needed is a waste of your physical and electronic resources. But destroying records incorrectly or too soon poses a significant risk to your business through loss, damage or theft. It can also be challenging to find the resources to work through your old files, determine what you need to store or destroy, and how best to do it. Our team of Australian experts know how to manage your onsite records, electronic information, sentencing and destruction, so you don’t risk exposing sensitive information.

Transform your records into usable digital data

Information is at its best when it’s easily accessible and helps you achieve your business requirements. We can scan and image your files, help you store and distribute documents, and train your people to manage your records in the future. You’ll also free up office space and reduce your environmental impact by transforming physical files into usable digital data.

If you lack visibility and access to the data hidden in old documents, we can help. We work alongside your existing corporate governance and electronic document Records Management systems to create a solution that matches your organisational needs–whether you're looking to optimise your Records Management in the Finance, HR, or sensitive customer data areas or looking to implement a new digital strategy. Put our 25+ years of experience in Australia in optimising operations at your disposal.

Experience beyond the ordinary with CBS’ Records Management System

Focus on what matters

Concentrate on core tasks and business growth—we’ll take care of your Records Management.

Records sentencing and digital scanning

Get expert advice on how long you should retain your records. Retrieve your files from storage and scan them for easy access to your business data, smarter reporting, and greater accessibility of critical information.

Usable data where you need it

We’re fully versed in Electronic Document Records Management (EDRMS) and have the capability and knowledge to take your physical documents and turn them into usable digital data.

Value for money

Reduce your physical data storage and free up office space. Ask our team to work on-site or off-site and manage your records for you.

Get your Records Management in order today.

Get in touch

Delivered by experts, trusted by industry leaders

95% customer satisfaction

We’ve been delivering trusted outsourcing services for over 25 years, with tailored and evolving to meet our customer’s needs as their operations grow.

Expert knowledge

Our extensive experience working with Records Management means we know how best to overcome challenges. We’re also TRIM savvy and ready to find a Records Management solution that works for your business.

Security clearance

With experience working with records across highly regulated industries such as Healthcare and Government, our team has the requisite security clearances to handle your records, from baseline to top tier.

“Canon Business Services ANZ (CBS) has developed key records and information management strategic partnerships that we will leverage to provide a complete end-to-end Records Management solution." Brian Parkes, General Manager Operations, Canon Business Services ANZ

Case Study

Explore how Canon Business Services helps its customers to grow their businesses with smart and sustainable technology solutions.

All case studies

Our approach

We believe no business succeeds alone. That’s why we partner with you—taking the time to listen and truly understand your goals, challenges, and opportunities.

With that insight, we plan the right‑fit solutions that balance technology, process, automation, and talent, then deliver with precision and care.

The result is a trusted partnership that helps you stay agile, resilient, and confident as you move forward to meet your desired outcomes.

Our approach

Frequently asked questions

What is a record management system?

A record management system is a comprehensive software solution designed to efficiently manage records across various formats, including paper and electronic documents. This system streamlines the records management process, aiding in records retention scheduling and ensuring regulatory compliance.

What are the types of records management systems?

There are different types of records management systems tailored for various needs, such as document management software, electronic records management systems, and paper records management solutions. These systems help businesses organise and manage their critical records effectively.

What are the key features of a records management system?

A records management system offers essential features like document management, records retention schedules, electronic records organisation, and regulatory compliance support. This system aids in managing both paper and electronic records, streamlining critical business functions.

What is the main purpose of record management?

The primary purpose of records management is to systematically control, organise, and store business records. It ensures easy access to vital information while adhering to regulatory requirements. Effective records management supports business systems, enhances document accessibility, and mitigates risks associated with poor records management.

Other IT & Operational Managed services

We deliver a range of Managed services to help you achieve more.

IT Service Desk

IT Infrastructure Management

Network Managed Services

Managed Microsoft 365

Azure Managed Services

Mailroom Management

Executive Concierge & Hospitality

Offshore Staff Resourcing

Digital Mailroom Services

Print Management

Endpoint Management

Managed communications

IT Staffing Solutions

All services

Interesting Insights

View all

Financial Services NFP and Healthcare Government Education Offshore Staff Resourcing Mailroom Management Records Management Print Management Finance and Invoice Automation IT Project and Consulting Digital Workplace Solutions Integrated Communications