Retail and Wholesale

Retail is the ultimate balancing act.

With so many moving parts—suppliers, customers both in-store and online, remote working and government-imposed restrictions—retail has never been more challenging.

Balancing in-store and digital services with changing consumer demands for faster delivery, ensuring your operations are reliable, efficient and resilient, and controlling costs are top priorities. Getting quality data to make informed decisions is vital. We can help.

We partner with you to transform your IT and business systems so you can improve efficiency and increase operation speed to transact with your vendors and customers seamlessly. Get ready to deliver exceptional customer experiences and keep your suppliers happier - stop being slowed down by operational tasks or IT systems that don’t deliver better services and products to your customers.

Receive orders and process payments effortlessly. Transact with your customers smoothly online and in-store. We help you reduce manual data processing, streamline invoice processing, consolidate data across stores, and automate your orders for digital transformation that simply works.

Peppol eInvoice: The government standard for invoice processing

Peppol eInvoice - enhanced automated accounts payable is ready to go with CBS’ seamless workflow solutions ready to meet Australian Government mandate.

Partner with experts who know your industry.

We’ve worked with countless retailers to transform their business operations with combined IT and business process services that target gaps and give them the agility to build, scale and thrive.

Always-on support.

Our experience delivering outstanding retail process and technology solutions means we can bring a new, comprehensive perspective to your business problems. We’ll work with your multiple locations and stores to deliver 24/7 end-user support with fast turnarounds.

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Optimise your operations.

Deliver outstanding customer care and services by using automation to remove errors and increase process speeds. Reduce manual handling of data, invoices and sales orders and redeploy the cost savings to where your business needs them most. Free your people to focus on what matters most to your customers with the right platforms and systems to offer extraordinary customer experiences.

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Harness agility and continuity.

We’ll customise our IT, processing and outsourcing solutions to help you quickly build and scale to meet demand when and where you need it. Ensure business continuity in a challenging business environment.