menu close
  • Back

We create lasting impressions for your business with exceptional first-class hospitality.

In times of growth, Australian businesses often experience skill shortages or don’t have time to hire and train new staff, leaving gaps in your Hospitality and Concierge services that can have serious repercussions for your business reputation.

Like it or not, your prospective clients, partners, executives and other business visitors often form a critical first impression that can influence their decision to work with you. We make sure this initial impression is the best it can be every time.

Executive Hospitality and Concierge Services content image
Executive Hospitality and Concierge Services content image

What kind of concierge service does CBS Australia offer?

Our high-end concierge staff provide excellent customer service to executive leadership teams, office teams, and visiting guests for Australian organisations. As an established team, we are responsible for assisting clients with a wide range of needs. Our company's dedicated department ensures seamless systems and effective forms are in place.

We deliver Executive Hospitality solutions for businesses that require superior and uncompromised service standards. We train our staff to deliver a seamless customer experience that goes above and beyond your expectations.

Get help with a wide range of customer-facing experiences, including executive concierge, corporate reception, meeting room management hospitality management, and switchboard services–all delivered by experts.

Executive concierge services beyond the ordinary.

Hospitality professionals.

Outsource every part of your Executive Hospitality, including recruitment, talent development, process implementation and technology procurement.

One reliable solution.

We provide management, regular reporting, and impeccable service that transforms your Executive Hospitality tasks from headache to world-class.

WOW your stakeholders.

Our "One Point" service ethos means your visitors will only need to ask for something once. We’re committed to delivering more.

We look after the day-to-day.

Our skilled staff work with our management team to handle everything–from compliance training and timesheets to payroll.

Value for money.

Our cost-effective rates are much lower than sourcing similar skills in Australia or New Zealand.

Reporting made easy.

Get ongoing reports for costs, performance and more. Stay in control at all times.

Our Executive Hospitality solutions give you access to expert staff for outstanding customer-facing experiences. We can help with executive concierge, corporate reception, meeting room management, hospitality management, and switchboard services.

Executive Hospitality and Concierge Services content image

Delivered by experts. Trusted by industry leaders.

95% customer satisfaction.

We’ve been delivering outstanding business solutions to industry leaders for over 25 years.

Dedicated managers.

Industry experts manage our fully trained, customer-focused staff to support your exact needs. We understand the rigours of compliance by regulatory bodies, and we’re ready to jump right in where you need our skills most.

Focus on what matters.

Get your process implementation, technology procurement, staff sourcing, third-party suppliers and procurement relationships sorted by a team who knows how to deliver. Concentrate on core tasks and business growth—we’ll take care of the rest.

Tailored to your business.

Get services tailored to fit and built to scale. We work closely with you to document your existing processes and identify the best-suited skills for your needs.

The full suite.

Engage us for one service, a combination of services, or a fully customised corporate service package—we’re here to be of service however you need us..

Get in touch

Make a great first impression today.

Contact Us

“The reception team have gone above and beyond not only with their day-to-day work but their capacity to adjust during the COVID-19 pandemic–well done, team! The Canon Business Services ANZ (CBS) team is pleasant to work with. They are professional in all they do, fantastic with customers, and excel in challenges that face them. A CBS employee recently won our All Starz of the Month award for her outstanding customer service to a vulnerable customer. 5 out of 5 all round.” Anonymous customer, Financial Services Industry

Case Study

Case study AU: AIA Australia outsources their Mailroom management to CBS

Learn how CBS seamlessly optimised AIA Australia’s Mailroom operations to tight deadlines using our extensive mail digitisation, process & workflow experience.
All Case Studies
Our Approach two column headline generic image

Our Approach

We believe no business succeeds alone–and that every organisation should focus on its core business and outsource the rest.

That’s why we take the time to really understand your business goals and find the right-fit solution to keep you agile, resilient and thriving. Then we put the industry’s best to work on the challenges you want to solve.

Stay one step ahead with the right technology, process, automation and talent to keep you moving forward at all times.

Industries we help

Other Office Services

Free your staff to focus on core business functions. Outsource your repetitive back-office operations to our skilled experts.


Frequently asked questions

What does corporate concierge do?

A corporate concierge specialises in offering comprehensive support to businesses, managing a wide range of tasks, from office assistance to hospitality services, ensuring smooth operations and customer satisfaction.

What is included in concierge services?

Concierge services encompass a suite of professional support, including executive concierge, hospitality management, office assistance, and customer service, tailored to meet the diverse needs of businesses and their visitors.

What is concierge management?

Concierge management involves overseeing and coordinating the delivery of exceptional services by a dedicated team of concierge staff, ensuring businesses and their visitors receive top-notch support and assistance.

Interesting Insights