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Always-on critical system support to tame IT complexity.

Today’s IT environments are increasingly complex and require a depth and breadth of IT skills to make sure everything runs smoothly. Finding the right talent can be a challenging and costly process. Our Infrastructure Management Centre [IMC] puts a dedicated team of expert engineers at your service.

We manage everything to match your business needs, including on-premise infrastructure, in your own private Cloud, our private Cloud, public Cloud or a combination of all. Learn more here.

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Make our expert team part of your team.

We’ve wrapped up everything you’ll need to keep your business-critical systems running seamlessly and at optimal performance so your people can do their best work. Stop being slowed down by IT capacity or capability challenges. Reduce overheads and scale as you grow—choose between business hours availability or 24-7-365. You’ll also get aggressive, customer-focused SLAs with detailed reporting on performance and quality.

Customisable. Flexible. Scalable.

Always on, access anywhere.

Proactively manage your IT infrastructure’s health, from enterprise-grade technologies (Windows, Azure, VMware, Citrix, O365, Linux, Storage and Networking) to scheduled maintenance and daily checks.

Faster, better, more efficient.

Leverage our 24×7×365 monitoring and alerts for a wide range of infrastructure and services, including hardware, OS, and applications (for products we support).

Reduce threats and security risks.

We’re aligned with key industry regulations (APRA, PCI) to ensure we quickly identify and respond to your environment’s multiple and increasing threats (endpoint, network, identity).

Seamless business continuity.

Our backup cycle management and governance mean you can easily recover failed services and network devices for continuous access to your critical data when and where you need it.

Treat our experts as an extension of your IT team with IT Infrastructure Management Services designed to streamline your operations, boost security, create efficiencies and ensure business continuity.

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Delivered by experts. Trusted by industry leaders.

Faster, better, more efficient.

We’ve got the formalised tools and processes to drive a difference in your business. Think of us as a natural extension of your internal IT team that responds immediately to critical issues and resolves them fast.

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Get back to business.

Free your IT talent to focus on higher-value tasks that drive growth while we work as an extension of your team, delivering core IT environment support.

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Quick resolution.

Our proactive, customer-first culture means our teams have the skills, experience, tools, and processes to drive a difference in your business and ensure issues are fixed fast.

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Expert monitoring.

Our suite of tools give you complete visibility and control over the health of your critical IT systems—you’ll never need to worry about them again with our comprehensive monitoring, tracking and reporting delivering a clear view of priorities and risks.

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Highly scalable, flexible, and customisable.

Match to meet your business requirements. Get the support you need to maintain high business performance when you need it. Free your talent to focus on more strategic tasks.

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Faster, better, more efficient.

We’ve got the formalised tools and processes to drive a difference in your business. Think of us as a natural extension of your internal IT team that responds immediately to critical issues and resolves them fast.

1/5

Get back to business.

Free your IT talent to focus on higher-value tasks that drive growth while we work as an extension of your team, delivering core IT environment support.

2/5

Quick resolution.

Our proactive, customer-first culture means our teams have the skills, experience, tools, and processes to drive a difference in your business and ensure issues are fixed fast.

3/5

Expert monitoring.

Our suite of tools give you complete visibility and control over the health of your critical IT systems—you’ll never need to worry about them again with our comprehensive monitoring, tracking and reporting delivering a clear view of priorities and risks.

4/5

Highly scalable, flexible, and customisable.

Match to meet your business requirements. Get the support you need to maintain high business performance when you need it. Free your talent to focus on more strategic tasks.

5/5

Get in touch

Keep your business-critical systems running smoothly and at optimum capacity.

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“We see external partners such as Canon Business Services playing a key role in helping us to consolidate and streamline our entire ICT infrastructure moving forward. We also foresee many more robotic process automation projects once the current one is in full operation, so we can free up more staff to focus on work that directly impacts our customers.” Brendan Klassen, Executive General manager of ICT, Endeavour Foundation

Case Study

Endeavour Foundation shares their CBS experience

Endeavour Foundation shares their Harbour IT experience as a genuine partnership. Read the full article here.
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Download our data sheet for more ways to extend your IT team effortlessly.

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Our approach

We believe no business succeeds alone–and that every organisation should focus on its core business and outsource the rest.


That’s why we take the time to really understand your business goals and find the right-fit solution to keep you agile, resilient, and thriving. Then we put the industry’s best to work on the challenges you want to solve. Stay one step ahead with the right technology, process, automation, and talent to keep you moving forward at all times.


Stay one step ahead with the right technology, process, automation, and talent to keep you moving forward at all times.

Industries we help

Other IT Managed Services

We deliver a range of Managed Services to help you achieve more. Tailor a solution to meet your exact needs and start optimising your operations today.

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