menu close
  • Back

What’s your key business focus for transformation right now?

We work with you to identify your greatest needs and propose a business process automation solution to solve them. Are you challenged by customer experience, improving efficiency, ensuring accuracy, driving business intelligence or scaling your processes? Let’s work out what your business needs to get into a steady rhythm.

Automation is key to modern workplace success. It helps you secure business continuity with automated processes that require less oversight. It reduces manual processing errors by automating legacy systems and freeing your people to focus on higher-value tasks. You get greater compliance, efficiency, control and visibility with lower investment and higher returns in shorter times.

Business Process Automation overview banner
Business Process Automation overview banner

Combine people, process and technology to automate 4 key functions.

Four key business functions make all the difference to your growth and performance–automating your customer interactions, operations and IT, finance, and administration and shared services.


Get these right and you’ll streamline your business to be more agile and adaptable to industry changes. The secret is, they don’t have to take up your time or cost you the earth–outsource them to increase reliability and business continuity.

Better solutions for business

Back to Services

Get in touch

Fast track your journey to digital transformation and improve performance and efficiency throughout your business.

Contact Us

Transform with confidence.

The power of automation.

Automate highly repetitive tasks, increase operational productivity, enhance customer experience, and refocus your staff to drive profit.

Purpose-built solutions.

We work with you to understand your business needs and create a seamless automation process that unleashes business growth.

Expert support.

You don’t have to be an expert in automation or processes to get the best performing solution. Our experts work closely with you all the way, supporting you at every step.

Data access and security.

Enjoy greater data accuracy, security, and access from anywhere at any time. Easily find hidden value and insights in your data to make more informed business decisions.

Compliance.

We provide the peace of mind knowing you have almost 100% accuracy and reliability across your data and processes, with an easily accessible audit trail for compliance.

Trust is key.

We’re backed by one of the world’s most recognised global brands. We pride ourselves on our continually high 90% customer satisfaction score and 83 Net Promoter Score (NPS), valuing every customer as a long-term partnership.

“Amending payment is an extensive process as it requires changes to several elements in the contract. Canon Business Services has enabled us to automate a complicated 45-minute manual task, saving time and hassle. The robot amends scheduled payments for the customer and ensures the customer is contacted appropriately based on the new payment schedule. Based on this schedule, we’re taking our learnings from this robot and applying it to other cash allocation processes.”

Matt Devine, Finance Manager, Allied Credit

Business Process Automation overview content image

Partner with experts who know your business

Automate routine tasks and increase productivity. Refocus your staff to drive profit. Enjoy greater accuracy and security, and find deeper insights in your data for better decision-making.

Tried and tested.

Get access to our deep knowledge and experience across multiple industries. We understand the challenges you face and can alert you to others you might not have considered yet.

0 + "/" + countMobile

Focus on what matters most.

When your back-office processes run smoothly, your people are free to focus on growing your business and serving your customers.

1 + "/" + countMobile

The future of business.

Business automation is currently experiencing a 48% rise in market growth across ANZ due to the increased demand for secure and reliable processes that are resistant to cyber-attacks.

2 + "/" + countMobile

Tools for transformation.

We’ll help you identify which solutions will transform your tedious, manually intensive processes into agile, scalable automations that foster high performance, efficiency, and continuity.

3 + "/" + countMobile

Expert knowledge.

You don’t have to be a rocket scientist to get the tools and technology your business needs to shine. Our experts support you through business case development to solution implementation and beyond. Enjoy a comprehensive managed services model under one vendor for all your people, processes, and technology.

4 + "/" + countMobile

Efficient process management.

Reduce time spent on consuming admin tasks and manual processes. Personalise staff and customer experiences. Shift your focus to activities with real business impact.

5 + "/" + countMobile

Tried and tested.

Get access to our deep knowledge and experience across multiple industries. We understand the challenges you face and can alert you to others you might not have considered yet.

1/6

Focus on what matters most.

When your back-office processes run smoothly, your people are free to focus on growing your business and serving your customers.

2/6

The future of business.

Business automation is currently experiencing a 48% rise in market growth across ANZ due to the increased demand for secure and reliable processes that are resistant to cyber-attacks.

3/6

Tools for transformation.

We’ll help you identify which solutions will transform your tedious, manually intensive processes into agile, scalable automations that foster high performance, efficiency, and continuity.

4/6

Expert knowledge.

You don’t have to be a rocket scientist to get the tools and technology your business needs to shine. Our experts support you through business case development to solution implementation and beyond. Enjoy a comprehensive managed services model under one vendor for all your people, processes, and technology.

5/6

Efficient process management.

Reduce time spent on consuming admin tasks and manual processes. Personalise staff and customer experiences. Shift your focus to activities with real business impact.

6/6

Certifications

Our fully certified solutions help ensure your business meets all its regulatory requirements.

View All

Customers

placeholder-image
placeholder-image
placeholder-image
placeholder-image
placeholder-image
placeholder-image
placeholder-image
placeholder-image
placeholder-image
placeholder-image
placeholder-image
placeholder-image
placeholder-image

Related Case Studies

VIEW ALL

AIA Australia: Mailroom solutions

Learn how CBS seamlessly optimised AIA Australia’s mailroom operations to tight deadlines using our extensive mail digitisation, process & workflow experience.

NZ Safety Blackwoods (as part of Wesfarmers)

How NZ Safety Blackwoods reduce costs and improve efficiency and accuracy in their AP workflows.

Canon Offshore Managed Services

Take advantage of a full spectrum of professional skills with Canon Offshore Managed Services. Read the full case study here.

Canon Australia Robotics Process Automation

Discover how RPA helped Canon Australia focus on increasing accuracy saving time and redeploying staff from manual, repetitive tasks in this case study.

Canon New Zealand Robotics Process Automation

This case study is about how RPA helped Canon New Zealand focus on increasing accuracy saving time and redeploying staff from manual, repetitive tasks.

Electrolux Home Products: SpeedVIEW

Electrolux is a global leader in household and professional appliances. Learn how they hosted their online document archive repository here.

Endeavour Foundation shares their CBS experience

Endeavour Foundation shares their Harbour IT experience as a genuine partnership. Read the full article here.

Kiwi Bank Application Processing

Kiwibank’s low fee, low interest rate credit cards have helped the company grow to a customer-base and revenues. Learn the application processing here.

Kiwi Bank Onsite Mailroom

Kiwibank launched in 2002 to provide New Zealand with a real value for money bank that has Kiwi values at heart. Find out more about on-site mailroom here.