Hiring additional staff for administrative and other routine business tasks is costly and can take longer that you would like. In Australia, finding someone with all the skills you need, in the timeframe you want, and at a price you're willing to pay can be challenging. We can help.
Our Offshore Managed Services give you access to a highly skilled, professional workforce without the costs and challenges of growing your permanent team locally.
Offshore managed services let companies outsource important back office admininstration tasks to a team in another country. This offshore team handles things like IT support, data entry, and customer service and operates as part of your business’ resources. By doing this, companies can focus more on their core business activities and less on day-to-day operations.
If you’re noticing signs that you need outsourcing for your business, like rapid growth or lack of budget for skilled resources, outsourcing through offshore services are great for reducing operational costs and giving companies access to a highly skilled workforce without the need to go through a long recruitment process.
Australia's workforce is changing. The high costs of onshore staff and training make it harder to achieve your growth goals. And with more remote workers than ever before, you need to know you can outsource the skills you need, when you need them.
Our offshore team seamlessly transitions with your existing team for a quick start-up with standard business operating hours. If you’re looking to streamline your office operations through outsourcing, we can help assemble a highly skilled offshore team to meet your needs and manage the entire service through our onshore management team, while adhering to previously agreed Service Level Agreement (SLA) benchmarks.
We aim to provide accuracy, performance and customer satisfaction on a wide range of administrative tasks, including payroll, front of house, HR, data entry or finance operations. The benefits of outsourcing IT support are clear.
One of the biggest benefits of offshore managed services is cost savings. The cost savings from using an offshore team can be reinvested into other areas of the business, driving business growth.
Whether it’s data entry, IT support, or customer service, these professionals are ready to help your business succeed.
Get the skills you need as long as you need them, at rates local talent can’t match.
The Canon Business Services ANZ (CBS) Offshore Managed Services team frees up your commercial office space, equipment and resources.
Increase agility without being burdened by the usual staff and skill acquisition process.
CBS is a trusted name in the outsourcing business world. When you choose CBS for offshore managed services, you gain access to a team that is highly trained and ready to meet your business requirements. But is your business ready for business process outsourcing? With years of experience in the BPO industry, and our state of the art facilities in 2 locations in the Philippines, CBS ensures your business gets the best possible support and maintains business continuity in times of uncertainty. Whether you’re a small business or a large company, we tailor our services to fit your unique needs, helping you achieve your business objectives with ease.
Skilled team members to handle your digital marketing needs in content writing; social media management; PPC; SEO; graphic design and more.
Highly trained and skilled resources to manage general bookkeeping, accounts payable/receivable; financial reporting and reconciliation; credit collection, data entry and more.
Resources to manage your recruitment needs; contracting; payroll and employee database management.
Our services include assisting you with IT support and management; Infrastructure monitoring; mobile device management; software updates and patching and more.
Our cost-effective rates are much lower than sourcing similar skills in Australia or New Zealand and 98% of our team are tertiary qualified and have excellent English skills. You get guaranteed service continuity led by local, senior managers.
International time zones aren’t an issue. Get a workforce in your corner 24/7.
“We chose to work with Canon Business Services ANZ for their ability to operate under a partnership model and to maintain NZ Post’s core values within an offshore team.” Theresa Kim, Group Manager of Finance Services, New Zealand Post Group
We believe no business succeeds alone–and that every organisation should focus on its core business and outsource the rest.
That’s why we take the time to really understand your business goals and find the right-fit solution to keep you agile, resilient and thriving. Then we put the industry’s best to work on the challenges you want to solve.
Stay one step ahead with the right technology, process, automation and talent to keep you moving forward at all times.
Free your staff to focus on core business functions. Outsource your repetitive back-office operations to our skilled experts.
The unique advantage of managed services is that they allow businesses to focus on their core activities while experts handle specific tasks like IT support, data entry, or customer service. This leads to increased productivity and customer satisfaction since the managed services provider ensures that all business requirements are met efficiently. Businesses also gain access to specialised skills without going through a lengthy recruitment process.
Managed services and Software as a Service (SaaS) are not the same. Managed services involve outsourcing specific tasks, like IT support or customer service, to a third-party provider who manages them on an ongoing basis. SaaS, on the other hand, is a software delivery model where businesses access applications over the internet. While both can boost efficiency, managed services offer broader support aligned with business objectives.
Offshoring and outsourcing offer significant benefits, such as cost savings, increased productivity, and access to a global talent pool with high language proficiency. Companies can also streamline their recruitment process by outsourcing tasks to experts in the BPO industry. However, drawbacks include potential communication challenges, time zone differences, and the need to ensure that the offshore team fully understands the company’s business objectives and culture.
Offshore outsourcing is the practice of hiring a third-party service provider in another country to handle certain business tasks or processes, such as IT support, data entry, or customer service. This approach helps companies reduce operational costs, gain access to highly skilled talent, and increase productivity. Offshore outsourcing is common in the BPO industry, where companies leverage global expertise to meet their business requirements while focusing on core activities.
