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A digital approach for Government.

Escalating digital transformation means people demand secure, anytime, anywhere Government services. With increased access and remote working comes more complex regulatory requirements and more significant cyber threats. 

Government services are under immense pressure to transform, but legacy technology is limiting further integration and functionality. We can help make the shift easier with our full-service transformation capability including IT managed services, office services, data analytics and AI solutions, in combination with our expert knowledge. 

Our proven mailroom and automation solutions streamline and optimise your operations to meet new public expectations, while our team of cybersecurity experts uplift your security posture and help protect sensitive data while ensuring you have the right controls in place to meet compliance standards. Reduce costs, digitise records, boost operational capacity, and increase process visibility while keeping your sensitive citizen data secure and accessible to a workforce collaborating remotely.

Why your back-office is the key to delivering a great citizen experience

How your back-office can make a difference in the customer experience. This article is a must read for anyone who is responsible for delivering a great citizen experience.

Partner with experts who know your industry

We take care of modernising your business processes and IT systems, freeing your staff to focus on higher-value tasks.

Proven strategic partners.

Our proven track record with more than 30 government agency’s gives us the advantage of understanding the ins and outs of how to cut through the bureaucracy and get things done. We work with you to understand your business challenges and find the right solutions to best meet your needs, and we are approved providers under a number of Government panels.

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Full-service transformation.

Our full-service digital transformation capability means you can consolidate your technology requirements under one vendor that is highly certified and accredited. We’re proactive about looking for ways to improve your operations, overcome business challenges with agility and security built in.

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Compliance and governance.

Lack of security expertise and compliance challenges put your agency at risk, but we can effectively work with you to uplift your security practice with the right tools and assessments against government best practices. We have the experience and expertise to help you prioritise risk and allocate IT budget accordingly.

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Proven strategic partners.

Our proven track record with more than 30 government agency’s gives us the advantage of understanding the ins and outs of how to cut through the bureaucracy and get things done. We work with you to understand your business challenges and find the right solutions to best meet your needs, and we are approved providers under a number of Government panels.

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Full-service transformation.

Our full-service digital transformation capability means you can consolidate your technology requirements under one vendor that is highly certified and accredited. We’re proactive about looking for ways to improve your operations, overcome business challenges with agility and security built in.

2/3

Compliance and governance.

Lack of security expertise and compliance challenges put your agency at risk, but we can effectively work with you to uplift your security practice with the right tools and assessments against government best practices. We have the experience and expertise to help you prioritise risk and allocate IT budget accordingly.

3/3

Certifications

Our fully certified solutions help ensure your business meets all its regulatory requirements.

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CBS is a Microsoft Advanced Specialisation Partner for Security Solutions

Our team of specialists, certified by Microsoft, will help you assess and remediate threats in your security posture and uplift it to meet compliance standards.

Microsoft security certs

25+ years of experience.

30+ government agencies are customers.

179,000+ documents managed monthly for our Government clients.

Who We've Helped

gov sa
gov sa motor sport board
gov wa
Testimonials
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“We have found it easy to work with Canon Business Services ANZ (CBS) on process changes and issues including billing and incoming request arrangements. The ACT Government has been particularly impressed with CBS’ flexibility and willingness to adapt during the pandemic. The team understands our directorates' issues and generally adapts, runs any individual drops quickly. Some time ago I was getting reports that some areas had difficulty contacting the mailroom from time to time; I raised this issue at our catch-ups, and it was satisfactorily addressed.” Senior Manager, ACT Government

Relevant Case Studies

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Case study AU: WA Gov agency performs uplift with Azure and M365

With the help of Satalyst, this multi-site West Australian government agency has taken a massive leap in legacy modernisation and security uplift.

Case study AU: SA government agency goes all in with Azure

How migrating to Azure gave the South Australian government agency an opportunity to modernise business applications

Case study AU: ATO chooses CBS ANZ for essential mailroom management

Find out why the Australian Taxation Office trusts CBS ANZ’s Mailroom Management Services to handle its busy mailroom and TFN processing.

Case study AU: Digital Transformation protects domestic violence victims

How the South Australian Government safeguards those at high risk of serious harm from domestic violence through the digital transformation of key administrative workflows.

Case study AU: Dept of Health improves efficiency of record handling

This case study covers the Department of Health Australia's electronic document and records management support. Read the full case study here.

Case study AU: Department of Health boosts customer service levels

Department of Health Australia deploys a suite of on-site Managed Services by CBS.

Interesting Insights

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A guide to Microsoft 365 security best practice

Secure Microsoft 365 effectively with best practices. From MFA to Secure Score, fortify your defenses against evolving cyber threats in Australia.

Why is penetration testing crucial for your cybersecurity

Wondering why penetration testing is important in Australian business? Learn the importance of penetration testing with CBS and secure your systems effectively.

Outsourcing cyber security: A strategic approach to safety

Explore the advantages of outsourcing cybersecurity. Tailored solutions to protect your Australian business.

Automated Accounts Payable - The intelligent way to pay

Avoid delays and duplicate payments with automated accounts payable intelligence for Australian businesses.

Predicting the core focus of IT leaders over the next 3 years

IT leaders have faced unprecedented challenges in recent years. But what comes next? See predictions for the next 3 years from Canon Business Services.

What is the cost of a Hybrid Cloud computing model?

What is the cost of a hybrid cloud computing model in Australia? If you’re frustrated by the high costs associated with the hybrid cloud environment, we can help.

Peppol eInvoice: The government standard for invoice processing

Peppol eInvoice - enhanced automated accounts payable is ready to go with CBS’ seamless workflow solutions ready to meet Australian Government mandate.

Six ways the right MSP keeps you compliant

Your questions answered about proactive, responsive cybersecurity for APRA-controlled entities and CPS 234 compliance in Australia.