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Transform your communications.

Mail services (inbound, outbound, paper, and digital) are a core business communications channel. When they’re inefficient or obstructed, data is prone to delays, errors, and loss, putting your company processes and performance at risk.

Our Digital Mailroom can ingest any format or document type and work with your existing systems to remove all manual handling and increase your communications efficiency. With no infrastructure, hardware, or software investment, it swiftly alleviates the burden of disrupted mail services. It ensures you and your people receive their mail wherever they work, even in a rapidly evolving business environment.

Digital Mailroom content image
Digital Mailroom content image

Fast. Automated. Intelligent. Accurate.

We unlock valuable data in your communications, freeing your people to focus on growing your business. Eliminate the need for manual handling of paper, email, in and outbound correspondence. Increase positive customer experience through faster service response time. Extract critical data and ensure it gets to the right people, processes, and systems.


Adjust and adapt Digital Mailroom to your unique and complex business requirements while removing manual and time-consuming handling from your back-office team. Fully hosted as-a-service, Digital Mailroom requires no infrastructure and can be up and running in weeks. Make communications data work harder within your business today.

Streamline, scale and grow.

Fast access anywhere

Secure, cloud-based storage means you can access your Digital Mailroom from anywhere. Deliver the right data to the right person based on business requirements and definable rules.

Any document, any format, any system

Use one system to capture everything. Digital mail can ingest any format or document type (paper-based or digital). It works with your existing systems, removing all manual handling and increasing efficiency.

Reduce manual mail handling

Eliminate manual processing tasks with our automated inbound and outbound handling services. You can also choose to receive and send physical mail and couriered items.

Adaptive, intelligent workflows

Fully customise your digital mailroom as-a-service model. Scan and route applications to claims departments or cheques to payment teams. Review and modify workflows or approvals and eliminate centralised physical storage.

Our Digital Mailroom receives and scans your physical and electronic mail and converts it to a digital image, reducing the costs of handling large volumes of paper.

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Delivered by experts. Trusted by industry leaders.

Supporting your growth.

Even as your mail volume grows, our Digital Mailroom solution provides fast, secure mail and package routing, mail digitisation, outbound mail processing, and tracking through our secure, cloud-based system.

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Streamline your communications.

Whether you want to augment your internal mailroom or move your entire mailroom operations to our facilities, Digital Mailroom can confidently streamline your existing mailroom to increase efficiency and help you redeploy talent to focus on higher-value tasks.

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90% accuracy.

Drive organisational agility and speed. Digital Mailroom accuracy starts at 90%, supplying same day, error-free data to drive accurate, effective communications. Transfer data to your CRM, ERP, and payment platforms.

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Intelligent capture.

Define your business rules to capture the key data from ingested documents. Capture multiple line items from invoices without manual data entry, and match invoices with outstanding purchase orders.

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No infrastructure investment.

Mail in the Cloud means there’s no need to purchase hardware or software, saving you time and money. Merge existing business systems data with incoming communications to drive process efficiency and performance. Free up your time, talent, space, and resources.

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Supporting your growth.

Even as your mail volume grows, our Digital Mailroom solution provides fast, secure mail and package routing, mail digitisation, outbound mail processing, and tracking through our secure, cloud-based system.

1/5

Streamline your communications.

Whether you want to augment your internal mailroom or move your entire mailroom operations to our facilities, Digital Mailroom can confidently streamline your existing mailroom to increase efficiency and help you redeploy talent to focus on higher-value tasks.

2/5

90% accuracy.

Drive organisational agility and speed. Digital Mailroom accuracy starts at 90%, supplying same day, error-free data to drive accurate, effective communications. Transfer data to your CRM, ERP, and payment platforms.

3/5

Intelligent capture.

Define your business rules to capture the key data from ingested documents. Capture multiple line items from invoices without manual data entry, and match invoices with outstanding purchase orders.

4/5

No infrastructure investment.

Mail in the Cloud means there’s no need to purchase hardware or software, saving you time and money. Merge existing business systems data with incoming communications to drive process efficiency and performance. Free up your time, talent, space, and resources.

5/5

Get in touch

Optimise your back office operations and streamline your inbound mail today.

Contact Us
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"Due to the COVID-19, Public Trust had excessive mail delays resulting in us needing to take a different approach. To help us resolve our issues, CBS initially provided mail digitisation services within our premises, and through a consultative approach, this evolved to an efficient, effective and future proof digital mail solution for us, where our mail is now processed and delivered electronically the same day to our branches around New Zealand." Kate Tuanau, Senior Procurement Manager, Public Trust

Case Study

Electrolux Home Products: SpeedVIEW

Electrolux is a global leader in household and professional appliances. Learn how they hosted their online document archive repository here.
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Download Data Sheet

Download the Digital Mailroom data sheet to unlock your business’ mail efficiency!

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Our approach

We believe no business succeeds alone–and that every organisation should focus on its core business and outsource the rest.


That’s why we take the time to really understand your business goals and find the right-fit solution to keep you agile, resilient, and thriving. Then we put the industry’s best to work on the challenges you want to solve. Stay one step ahead with the right technology, process, automation, and talent to keep you moving forward at all times.


Stay one step ahead with the right technology, process, automation, and talent to keep you moving forward at all times.

Industries we help

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Our range of automation services combined with our expertise will ensure you always get the best-fit solution for your business needs.

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