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Transform your communications.

Mail services (inbound, outbound, paper and digital) are a core business communications channel. Data is prone to delays, errors and loss when they're inefficient or obstructed, putting your company processes and performance at risk.

Our Digital Mailroom can ingest any format or document type and work with your existing systems to remove all manual handling and increase your communications efficiency. It ensures you and your people receive their mail wherever they work, even in a rapidly evolving business environment. With no infrastructure, hardware or software investment, it swiftly alleviates the burden of disrupted mail services.

Digital Mailroom content image
Digital Mailroom content image

Fast. Automated. Intelligent. Accurate.

We unlock valuable data in your communications, freeing your people to focus on growing your business. Eliminate the need for manual handling of paper, email, inbound and outbound correspondence. Increase positive customer experience through faster service response time. Extract critical data and ensure it gets to the right people, processes and systems.


Make communications data work harder within your business today. Adjust and adapt Digital Mailroom to your unique and complex business requirements while removing manual and time-consuming handling from your back-office team. Fully hosted as a service, Digital Mailroom requires no infrastructure and can be up and running in weeks.

Streamline, scale and grow.

Fast access anywhere.

Secure, Cloud-based storage means you can access your Digital Mailroom from anywhere. Deliver the right data to the right person based on business requirements and definable rules.

Any document, any format, any system.

Use one system to capture everything. Digital mail can ingest any format or document type (paper-based or digital). It works with your existing systems, removing all manual handling and increasing efficiency.

Reduce manual mail handling.

Eliminate manual processing tasks with our automated inbound and outbound handling services. You can also choose to receive and send physical mail and couriered items.

Adaptive, intelligent workflows.

Fully customise your Digital Mailroom as a service model. Scan and route applications to claims departments or cheques to payment teams. Review and modify workflows or approvals and eliminate centralised physical storage.

Our Digital Mailroom receives and scans your physical and electronic mail and converts it to a digital image, reducing the costs of handling large volumes of paper.

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Delivered by experts. Trusted by industry leaders.

Gain control over your paper documents and unlock key insights with Canon Business Services ANZ (CBS).

Supporting your growth.

Even as your mail volume grows, our Digital Mailroom solution provides fast, secure mail and package routing, mail digitisation, outbound mail processing, and tracking through our secure, Cloud-based system.

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Streamline your communications.

Whether you want to augment your internal mailroom or move your entire mailroom operations to our facilities, Digital Mailroom can confidently streamline your existing mailroom to increase efficiency and help you redeploy talent to focus on higher-value tasks.

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98.5% accuracy.

Drive organisational agility and speed. Digital Mailroom accuracy starts at 98.5%, supplying same-day, error-free data to drive accurate, effective communications. Transfer data to your CRM, ERP and payment platforms.

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Intelligent capture.

Define your business rules to capture the key data from ingested documents. Capture multiple line items from invoices without manual data entry, and match invoices with outstanding purchase orders.

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No infrastructure investment.

Mail in the Cloud means there’s no need to purchase hardware or software, saving you time and money. Merge existing business systems data with incoming communications to drive process efficiency and performance. Free up your time, talent, space and resources.

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Supporting your growth.

Even as your mail volume grows, our Digital Mailroom solution provides fast, secure mail and package routing, mail digitisation, outbound mail processing, and tracking through our secure, Cloud-based system.

1/5

Streamline your communications.

Whether you want to augment your internal mailroom or move your entire mailroom operations to our facilities, Digital Mailroom can confidently streamline your existing mailroom to increase efficiency and help you redeploy talent to focus on higher-value tasks.

2/5

98.5% accuracy.

Drive organisational agility and speed. Digital Mailroom accuracy starts at 98.5%, supplying same-day, error-free data to drive accurate, effective communications. Transfer data to your CRM, ERP and payment platforms.

3/5

Intelligent capture.

Define your business rules to capture the key data from ingested documents. Capture multiple line items from invoices without manual data entry, and match invoices with outstanding purchase orders.

4/5

No infrastructure investment.

Mail in the Cloud means there’s no need to purchase hardware or software, saving you time and money. Merge existing business systems data with incoming communications to drive process efficiency and performance. Free up your time, talent, space and resources.

5/5

Get in touch

Optimise your back-office operations and streamline your inbound mail today.

Contact Us
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“Due to COVID-19, Public Trust had excessive mail delays resulting in us needing to take a different approach. To help us resolve our issues, Canon Business Services ANZ initially provided mail digitisation services within our premises. Through a consultative approach, this evolved to an efficient, effective and future-proof digital mail solution for us, where our mail is now processed and delivered electronically the same day to our branches around New Zealand.” Kate Tuanau, Senior Procurement Manager, Public Trust

Download Data Sheet

Download the Digital Mailroom data sheet to unlock your business’s mail efficiency!

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Our Approach

We believe no business succeeds alone–and that every organisation should focus on its core business and outsource the rest.


That’s why we take the time to really understand your business goals and find the right-fit solution to keep you agile, resilient and thriving. Then we put the industry’s best to work on the challenges you want to solve.


Stay one step ahead with the right technology, process, automation and talent to keep you moving forward at all times.

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Implementing Digital Mailroom services for business continuity through a pandemic.

Implementation tips of Digital Mailroom Services for business continuity through a pandemic. Read full article here.