SIP AND TEAMS

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Next-gen communications with SIP solutions Australia.

Get cost-effective, reliable PSTN access to make the most of your Cloud collaboration with our range of SIP solutions Australia. We offer Microsoft Teams Direct Routing capability on top of our SIP services so our partners can provide more competitive SIP calling services in conjunction with your Teams implementation.

We have highly available SBC platforms in geo-diverse data centres with Microsoft peering in place—you get high bandwidth and the lowest latency available, and SIP trunks on your choice of customer IP-WAN or Ethernet deployments. We also recommend you access SIP via a managed IP-WAN link to ensure a higher-quality service, either through your existing IP-WAN solution or a dedicated link.

Tailored to your business

Our skilled team of architects and engineers can design and set up your network according to your specific needs and customer requirements in Australia.

We also offer various connections to major Cloud service providers, enabling you to streamline your multi-cloud strategy while ensuring security. We collaborate with major local carriers and a variety of international carriers to provide extensive coverage for your customer base.

Our services encompass messaging, management, and access, making it easy for internet users to utilise voice and VoIP solutions through our cloud PBX service.

Simplified SIP solutions.

Call plan options.

Select pay-as-you-go or bundled options, including competitively priced uncapped local, national and fixed to mobile per channel plans.

Australian-based support, 24/7.

Our local network experts are available to support your critical network operations 24/7.

Get a complete SIP and Teams solution tailored to fit your business. Enjoy simplified billing with competitive call rates, bundled options, 24/7 expert support and usage information at the click of a button. Deep specialists. Our expertise is trusted by industry leaders, particularly in highly regulated sectors like Banking, Insurance, Healthcare, and Professional Service. With a clear understanding of processes and a team equipped with essential certifications in critical technologies, we take pride in delivering efficient outcomes. Simply put, we get things done. Specialised IT for Highly Regulated Fields. Our focus lies in industries with stringent regulations where safeguarding data is paramount. We've assisted numerous organisations in transitioning to secure and compliant IT environments that align with APRA, PCI DSS, and ISO 27001 requirements and responsibilities. Partnership in performance. As a part of the Canon Group, a globally renowned company, we're dedicated to helping you unlock your organisation's full potential and maximise its value. Partner with us, and we'll accelerate your journey to success. We're committed to assisting you in reaching your goals efficiently and effectively.

Delivered by experts. Trusted by industry leaders.

Deep specialists.

There’s a reason industry leaders trust us in highly regulated sectors such as Banking, Insurance, Healthcare and Professional Services. Clear on processes and highly skilled with the right certifications in critical technologies, we pride ourselves on delivering better, faster outcomes. Simply put, we get things done.

Highly regulated IT.

We specialise in highly regulated industries where data protection is critical for a competitive edge. We’ve helped hundreds of organisations transition to secure, compliant IT environments, conforming with APRA, PCI DSS and ISO 27001 requirements and obligations.

Partnership in performance.

As part of the Canon Group—one of the world’s most trusted companies—we help you realise your full potential and extract the most value for your organisation. Partner with us to get you where you want to be faster—we’re here to help you go the distance.

Get in touch

Move your Unified Communications to the Cloud today.

Our Approach

We believe no business succeeds alone–and that every organisation should focus on its core business and outsource the rest.

That’s why we take the time to really understand your business goals and find the right-fit solution to keep you agile, resilient and thriving. Then we put the industry’s best to work on the challenges you want to solve.

Stay one step ahead with the right technology, process, automation and talent to keep you moving forward at all times.

Our Approach

Frequently asked questions

What are the key benefits of SIP solutions for businesses looking to enhance their communication systems?

SIP solutions offer numerous benefits for businesses seeking to upgrade their phone systems. They enhance the quality and reliability of calls by leveraging the internet for communication. SIP technology provides key features like call routing, voicemail, and conferencing, making it a versatile choice for businesses. Service providers often offer cloud PBX services that integrate seamlessly with SIP, allowing businesses to manage their phone systems effortlessly. This combination of features and reliability makes SIP an ideal choice for businesses aiming to improve their communication capabilities.

How does SIP technology improve the quality and reliability of phone calls and voice communication in a business setting?

SIP technology significantly improves the quality and reliability of phone calls within a business. By using the internet to transmit calls, SIP ensures clear and uninterrupted communication. Service providers offer key features like call forwarding, caller ID, and voicemail, enhancing the functionality of the phone system.

This benefits businesses as they can provide better service to their customers and users. The reliability of SIP also means fewer dropped calls and improved call quality, ensuring that businesses maintain professional communication standards.

Can you explain the role of SIP in integrating with popular collaboration tools like Microsoft Teams and cloud PBX service?

SIP plays a crucial role in integrating with popular collaboration tools like Microsoft Teams and cloud PBX service. It allows businesses to seamlessly connect their phone systems with these platforms, enhancing communication and collaboration capabilities.

This integration provides key features such as video conferencing, instant messaging, and file sharing, all accessible through a single interface. This not only streamlines communication within the business but also improves connectivity with customers and clients.

What are the primary features and functionalities that organisations should consider when evaluating SIP solutions for their phone systems?

When evaluating SIP solutions for their phone systems, businesses should consider several key features. These include call routing options, scalability to accommodate growing call volumes, and security measures to protect sensitive information.

Additionally, businesses should assess the compatibility of the SIP service with their existing internet infrastructure and the ease of setup and management. The ability to customise features according to business needs is also an essential factor in choosing the right SIP solution.

What is the difference between SIP and VoIP?

SIP (Session Initiation Protocol) and VoIP (Voice over Internet Protocol) are both technologies that enable voice communication over the internet, but they serve different roles within that framework. VoIP is a broad term that encompasses any technology facilitating voice calls over an IP network. SIP, on the other hand, is a specific protocol used to initiate, manage, and terminate sessions in a VoIP network.

In simpler terms, think of VoIP as the general method of making voice calls over the internet, while SIP is a set of rules that govern how those calls should be made and managed. SIP solutions often offer additional functionalities like call routing, video conferencing, and integration with collaboration tools, providing a more versatile and feature-rich communication solution for businesses.

Industries we help

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