AI SOLUTIONS

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New AI technology. New opportunities for a competitive advantage.

Nearly 70% of Australian businesses had already implemented AI technology by 2023, according to a report by CSIRO— while another 23% already had plans to do so.

Put another way: If you aren’t already leveraging AI in your business—or if you aren’t currently maximising the value of your AI investment—you risk falling behind more tech-savvy competitors.

Navigating the rapidly changing waters of AI can feel daunting, but the importance of doing so can’t be understated. A trusted partner like Canon Business Services Australia (CBS) can help.

Getting started with AI and the support you need.

As a Microsoft Advanced Specialisation Partner, the CBS Australia team is able to access key insights and services in support of your desired AI outcomes.

Match your AI strategy to your business strategy: As part of every AI engagement, we’ll audit your current infrastructure, engage in stakeholder workshops, and work closely with your key stakeholders to identify specific AI opportunities.

Support through AI implementation and deployment: At CBS Australia, we offer a comprehensive suite of AI services encompassing proper data classification, security for AI, and AI governance to reduce business risk as you get up and running with AI.

Agile and customisable solutions to accelerate business growth.

Increased operational efficiency.

By automating repetitive tasks and enabling employees to focus on higher-value activities, AI can increase productivity and operational efficiency.

Enhanced decision-making.

By analysing vast amounts of data at high speeds, AI can support more informed decision-making that leads to better outcomes.

Personalised customer experiences

Deliver customised recommendations, interactions, and services tailored to individual preferences for stronger relationships with AI.

Cost & budget optimisation.

By automating processes, reducing errors, and optimising resource allocation, AI can lower operational expenses and increase profitability.

Workshop

Learn more about our Copilot readiness workshop.

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CBS is a Microsoft Advanced Specialisation Partner for AI solutions

Our team of specialists, certified by Microsoft, will help you develop robust artificial intelligence integrations to drive efficiency and smart workflows in your organisation.

AI Solutions in the Microsoft and Canon Business Services Suite:

Copilot for Microsoft 365

Microsoft Copilot is an AI companion that can be embedded in popular M365 apps. Copilot combines large language models (LLMs) and your business’s data to help users unlock their creativity and productivity

Modernise the office experience with Copilot

Microsoft Fabric

Microsoft Fabric—an all-in-one solution that supports unified data storage and analytics operations—helps companies streamline their data management to drive innovation. Microsoft Fabric enables real-time insights and resource optimisation that enhances agility and scalability.

Unify data storage and analytics with Fabric

Azure AI Tools

At CBS, we specialise in guiding companies through the integration and utilisation of Microsoft Azure AI tools, enabling them to unlock the full potential of artificial intelligence.

Integrated business tools for greater productivity

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Get a right-fit artificial intelligence solution for your organisation.

How CBS AI solutions help businesses scale and grow.

AI can unlock major productivity and efficiency gains—but with this operational lift comes the potential for business risk. Improperly configured AI weaken companies’ cybersecurity and data security postures, while poorly selected systems waste time and drive up costs.

Before rolling out AI, organisations must ensure deployments are set up securely and managed appropriately—in addition to planning for change management needs.

The expert team at CBS can help minimise resistance and maximise the adoption of new technologies within your organisation.

Our Approach

We believe no business succeeds alone–and that every organisation should focus on its core business and outsource the rest.

That’s why we take the time to really understand your business goals and find the right-fit solution to keep you agile, resilient and thriving. Then we put the industry’s best to work on the challenges you want to solve.

Stay one step ahead with the right technology, process, automation and talent to keep you moving forward at all times.

Our Approach

Our Microsoft Business Modernisation Solutions

As a Microsoft Advanced Specialisation Partner, we have the expertise and broad capability to modernise your business with our suite of solutions.

APPLICATION MODERNISATION SERVICES

AI SOLUTIONS

DATA ANALYTICS SOLUTIONS

POWER PLATFORM

CYBERSECURITY UPLIFT

AZURE PUBLIC CLOUD

ALL SERVICES

Frequently asked questions

How is artificial intelligence used in business?

Businesses can use artificial intelligence in a number of different facets of business operations in order to enhance efficiency and decision-making processes. For example, AI can be used to power predictive analytics models that forecast market trends and improve companies’ abilities to optimise their supply chain management.

Other common examples of the use of artificial intelligence in business include AI-driven chatbots that can streamline customer service interactions and machine learning algorithms that make it easier to design and run personalised marketing campaigns. These and other AI solutions have the potential to ultimately drive revenue growth and help businesses in extending their competitive advantage.

How can artificial intelligence help my company stay competitive?

Artificial intelligence empowers companies to stay competitive by providing invaluable insights and automating repetitive tasks, which allows employees to focus on higher-value activities. AI-driven advanced data analytics also enable companies to identify emerging market trends and consumer preferences so that they can respond swiftly to changing markets.

Additionally, AI-driven predictive models have the ability to optimise resource allocation and strategic decision-making for companies. This promotes agility and resilience in the face of dynamic market conditions, further reinforcing businesses’ ability to maintain a competitive edge.

Does artificial intelligence replace human labour?

Despite common fears, artificial intelligence does not necessarily replace human labor; rather, it enhances productivity by allowing companies to automate manual, repetitive, or routine tasks. By delegating repetitive tasks to AI-driven systems in this way, employees are freed up to focus on more creative and strategic endeavors, including those that require critical thinking and expertise AI can’t provide.

How is artificial intelligence used in the Microsoft ecosystem?

Artificial intelligence is deeply integrated into the Microsoft ecosystem, powering a wide range of products and services across various domains.

For example, Microsoft Azure offers comprehensive AI tools and services, including machine learning frameworks and cognitive services that enable developers to build intelligent applications efficiently.

AI also features prominently in Microsoft's productivity suite, where it enhances user experiences through features like intelligent personal assistants in Microsoft 365 applications and natural language processing capabilities in Microsoft Teams. This ecosystem approach ensures seamless integration of AI solutions, empowering businesses to harness the full potential of artificial intelligence within the Microsoft environment.