Insights and Guides for Digital Transformation

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Types of BPO services: Comprehensive guide in 2024

Discover BPO's diverse categories: Front-Office, Back-Office, Offshore, Nearshore, Onshore. Enhance efficiency, cut costs with KPO, LPO, RPO benefits outlined by CBS Australia.

Insights-BPO-Services-your-key-to-streamlining

NFP and Healthcare Manufacturing Professional Services Government Education Retail & Wholesale Offshore Staff Resourcing Mailroom Management Records Management Print Management Finance and Invoice Automation Digitisation AI Automation and Data

BPO Services: Your key to streamlining business processes

BPO services can help streamline your business and improve customer satisfaction. Learn about the key benefits of business process outsourcing.

Choosing the right BPO company: Benefits & options to consider

BPO services can help your business grow, but how can your organisation be confident that you are hiring the right company to help? This blog post provides tips for finding the right BPO service provider for your company.

NFP and Healthcare Manufacturing Professional Services Government Education Offshore Staff Resourcing Mailroom Management Records Management Print Management Finance and Invoice Automation

A comprehensive guide to Business Process Outsourcing (BPO)

Unlock efficiency and streamline your operations with our comprehensive guide to business process outsourcing (BPO). Digitally transform your business with CBS.

The challenges associated with Business Process Outsourcing

Without proper planning & management, BPO could be more of a detriment than an advantage. Find out what challenges BPO brings and how to overcome them.

Is your business ready for Business Process Outsourcing?

Is your business ready for business process outsourcing? Learn about the scalable nature of BPO and how to find a reliable partner.

insights: 10 signs you need to outsource

Financial Services NFP and Healthcare Government Education Offshore Staff Resourcing Mailroom Management Records Management Print Management Finance and Invoice Automation IT Project and Consulting Digital Workplace Solutions Integrated Communications

10 signs that you need to start outsourcing for your business

Are you struggling to keep up with the demands of your business? Check out these 10 signs that indicate you need to start outsourcing to thrive in the Australian market.

insights: key steps to minimise risk of outsourcing

Financial Services Government Offshore Staff Resourcing Mailroom Management Finance and Invoice Automation

Key steps to reduce the risks of outsourcing business processes

Identify the possible BPO challenges and mitigate their potential impact.

Case Studies

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Professional Services Application Modernisation

Case study AU: Transforming Adelaide 500 event ticketing

How Canon Business Services Australia helped transform the 2024 Adelaide 500 ticketing for corporate clients with modern applications and built in security.

NFP and Healthcare Data Modernisation

Case study AU: Data Estate Modernisation for Flourish Australia

Canon Business Services ANZ helped Flourish Australia build a modern Power BI and data estate platform to unlock real-time reporting and future innovation.

NFP and Healthcare Digitisation Data Modernisation

Case study AU: Latrobe Health Services boost efficiency with automation

How Intelligent Capture and RPAaaS boosted claims processing efficiency and member satisfaction of Latrobe Health Services Australia.

Government Azure Public Cloud Azure Managed Services Managed Microsoft 365

Case study AU: WA Gov agency performs uplift with Azure and M365

With the help of CBS, this multi-site West Australian government agency has taken a massive leap in legacy modernisation and security uplift.

Cybersecurity Services Professional Services Regulatory and Compliance

Case study AU: NGIS bolsters security and compliance

NGIS boosts security & compliance with CBS ANZ Essential 8 Assessment & Microsoft Intune deployment, improving endpoint protection & operational efficiency.

Digitisation Government

Case study NZ: Porirua City Council digitise vital records

Porirua City Council digitised Resource Consent files with Canon Business Services ANZ—finishing 6 months earlier than planned and improved file access. Future-proof your records today.

Government Azure Public Cloud

Case study AU: SA government agency goes all in with Azure

How migrating to Azure gave the South Australian government agency an opportunity to modernise business applications

Professional Services Azure Public Cloud Cloud Transformation

Case study AU: IoT location-enabled tracker gives power to race spectators of Cycling Eventures

Learn how we delivered a solution from prototype to an innovative and ready-to-use custom solution to track cycling competitions in Australia with Azure IoT.

Professional Services Azure Public Cloud Cloud Solutions

Case study AU: Custom Azure solution gives RAC insurance a competitive edge

Take a closer look at how CBS supported RAC Insurance in their transition to an Azure Cloud platform to launch a new product to market in record time.

Financial Services Hybrid Cloud IT Infrastructure Management Data Centre Modernisation

Case study AU: Tailored hybrid strategy supports Helia cloud infrastructure transition

Learn how Canon Business Services ANZ helped Helia Australia streamline its cloud infrastructure to unlock savings, boost performance & enable future transformation.

Professional Services Cloud Solutions Azure Public Cloud Managed services

Case study AU: Driving essential operations for Adelaide 500

Discover how Canon Business Services ANZ helps the Adelaide 500 event keep event operations on track with seamless credentials & operations management.

Mailroom Management Government Managed services

Case study AU: ATO chooses CBS ANZ for essential mailroom management

Find out why the Australian Taxation Office trusts CBS ANZ’s Mailroom Management Services to handle its busy mailroom and TFN processing.

Videos

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Private Cloud

Canon Business Services' Private Cloud - CloudMetro

Talk with our experts to learn how CloudMetro can empower your business.

Getting Started with Robotic Process Automation

Focus on higher-value core activities that drive business performance.

Finance and Invoice Automation

Everything you need to know about Canon Business Services' Automated Accounts Payable solution

CBS's Automated Accounts Payable solution addresses the entire purchasing process from initial order right through to the final invoice payment.

Mailroom Management

Canon Business Services' Mailroom services

CBS's mailroom service can be hosted onsite or offsite and managed by our highly trained technicians for a smooth and effortless mailroom operation.

Vulnerability Management

Vulnerability Management-as-a-Service

If you don’t know where the vulnerabilities are in your systems and software, the more likely it is that attackers will exploit them.

Consulting and Advisory Services

Managed services

Cloud Solutions

How we can help your business in its transformation journey

Nowadays business rely more than ever on technology to keep up with market and customers’ demands.

Cybersecurity Services

How CBS can help your business achieve compliance and protection

Peter Kenny, Head of Governance for CBS explains the key factors that all mitigation strategies should include. Speak with our consultants today to learn more.

Private Cloud

Unlock CBS solutions to help drive compliance, governance and security

In their cloud transformation journey, companies are struggling to find the right balance between performance and protection.