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Managed network services include a wide range of IT infrastructure services provided by a third party, or managed service provider. This might include building a tailored network, updating an existing network, or managing services so that all communications and tasks are monitored, secure, and reliable.

Managed network services offer several benefits for organizations of all sizes. Smaller companies choose IT managed services to augment their in-house staff. This gives them access to experts in various IT disciplines at greater cost savings and more efficiency. For larger organizations, managed service providers offer the expertise that frees up internal staff to concentrate on higher priority projects.

Your managed network service provider can help your organization develop the infrastructure solutions that meet your current and evolving needs. This means more seamless connectivity for staff and clients. They can guide you in selecting the right networking solutions, troubleshoot issues, offer technical support, and continuously monitor your infrastructure to keep your business running smoothly.

What is a Managed Network service?

A managed network service is a type of service where a company outsources the management of their network to a third-party provider. There are many different types of managed network services, which can be tailored to fit the specific needs of a business. Managed network services can help a business by reducing costs, increasing efficiency, and improving security and reliability.

A managed network service consists of the strategy, delivery, support and monitoring of IT network infrastructure. This service includes hardware, software, operations, monitoring, and managing the network for the enterprise. It also provides the staff involved in these tasks to free up the organization’s internal IT team.

For your business, this might include a cloud-hosted VPN, load balancing, wireless management, network management, and firewall management. The job of launching, monitoring and maintaining the network involves several highly skilled staff members. Your managed service provider takes over these tasks, consults with your organisation on best practices and makes recommendations for new integrations so that business continuity is always protected.

To support the modern workforce and to be able to transact with customers wherever and wherever they want, means the operations of an organisation depend on a reliable and efficient network. The requirements of hybrid/modern work increase demands on your infrastructure, including a high volume of applications and software, as well as an increase in endpoints. Due to these increasingly complex environments, it’s more complicated and absolutely essential to ensure that your network is reliable and secure.

How does a Managed Network service work?

Managed network services are services that are provided by a third party. These services can include managing and providing servers, routers, and switches, as well as installing operating systems and applications. Managed network services can also include the maintenance of network infrastructure and the security applications to protect communications and data.

The managed network service provider offers customised plans to fit the individual business. This allows organisations the option to augment their internal equipment and staff, outsource specific aspects of their network management, or contract with the IT service provider for a turnkey solution that installs, manages, and maintains the entire network. Plans and pricing are contracted for a set time and may be paid annually or monthly.

One of the benefits of choosing a managed IT service provider to provide Managed Network Services is that they help organisations budget more efficiently and maintain a proactive approach to their network performance, reliability and security. Your IT infrastructure management provider customizes your services specifically for your business. Their services can be itemised, thus allowing for transparency in cost so that the service can be accurately budgeted, monthly, and yearly.

This means that your service can be customised and scalable so that you can be assured that your network requirements adjust as the needed as your business grows. This proactive approach to your network infrastructure provides more stability and helps your business stay ahead of network demands as well as threats.

With network monitoring, you’re able to detect issues to mitigate any damages before they happen. This protects business continuity and increases productivity. While customers don’t readily see your network performance, this behind-the-scenes service is integral to your data security and ability to serve clients more efficiently.

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What are the different types of Managed Network services?

There are several types of managed network services. These include network installation, cabling, Wi-Fi, server maintenance, and VPN. Your managed network services can include installation of new equipment and upgrading old equipment.

These services include all the different facets of your network and can be customized based on your current and future business needs. Your managed network service provider can work with you to make sure that your solutions are scalable and offer the flexibility that your industry demands.

Regular monitoring and maintenance can include repairing or remediation as issues arise and continuous monitoring to prevent breaches and events. Day-to-day operations include monitoring the network continuously to verify that everything is running well and identifying any possible issues that should be assessed/remediated.

Examples of Managed Network services

IT environments are not one-size-fits-all. Your company should work with a provider that offers customisable solutions that will scale for your business and work for your purposes.

Some examples of managed network services include local area network (LAN) solutions, wide area network (WAN) solutions, data centre services, cabling services, switching services, cloud services, network management and monitoring.

Your business may call for customised solutions, such as the successful SD-WAN implementation with AAM group. Your managed network service provider can help you determine the best solutions based on your industry and individual needs.

How does a Managed Network service help a business?

Managed network services offer benefits for organizations of most sizes. Many businesses don’t have the resources to manage their network infrastructure in-house adequately. The managed service provider has the advantage of bringing advanced experience in the specific technology needed, without the expense of a large in-house IT staff.

For larger organizations, these services free up the internal talent to work on projects that can be more beneficial to the business goals of the company. The cost of internal staff is a major benefit but it’s not the only advantage of partnering with a third-party expert.

Benefit 1: Increased data security

One of the benefits of a managed network service is that they offer proactive and continuous monitoring to improve data security.

Benefit 2: Proactive monitoring and services

With proactive monitoring and network services, your network is always protected. This means you’re more prepared for any upcoming challenges or new threats. It also puts your company in a position to proactively plan for network modernisation needs. You’ll have time to plan to upgrade systems or integrate new solutions that will serve you better in the future as the needs arise.

Benefit 3: Improved budget transparency

There is a cost saving in partnering with a service provider to handle your infrastructure in terms of payroll and overhead. But there’s a second budgetary benefit that’s just as important. Your managed network service provider will work with you to agree upon a pricing structure for your organisation's current and ongoing needs so that your infrastructure budget is known and accounted for.

Handling the infrastructure in-house may mean that unforeseen expenses can come up, such as needing to replace hardware or software or hire staff.

Benefit 4: Enhanced regulatory compliance

Regulatory compliance is essential and complicated. Choose a provider that specialises in maintaining and staying up to date with the regulatory requirements in technology, as well as the requirements needed in your individual industry.

What are some disadvantages of Managed Network services?

There can be some disadvantages to working with a third-party provider. While a managed network service will provide massive benefits, you do need to make sure that the provider you choose is a good fit for your business. They should be aligned with your business, and, in many cases, they’ll work as an extension of your internal team.

The provider you choose should be transparent about costs. They should also be able to demonstrate knowledge in your industry and a record of excellence in network management. It is a third-party solution, so you do need to verify that the personnel you’re working with is well-trained and fully certified.

A high-quality provider is an excellent investment. But the same care should be taken in choosing your provider as you would take in hiring internal staff.

Choosing a service provider for your Managed Network services

Choosing a managed service provider is an important decision and it’s integral that your company prioritizes the things that matter most to your personnel. For instance, customer service and response time will be key areas of interest because they impact your productivity. You’ll want to verify that the company has experience in your industry and that they can guarantee regulatory compliance.

When you use a managed network service, you’re also giving up some control over your network. This makes it absolutely essential to choose a provider you trust with an excellent reputation and brand.

Other considerations include billing and transparency, the types of services the provider offers, and often company culture. This provider will work as an extension of your internal team, so a good professional relationship is important in the decision-making process.

Using Managed Network services with Canon Business Services ANZ

At Canon Business Services ANZ we offer turnkey Network Managed Services that always keep your network available and secure. Our experienced staff takes the time to get to know your business on an intricate level so that we can offer customisable, flexible, and scalable services that meet and exceed your expectations.

We offer a deep knowledge in a wealth of industries, from banking to healthcare. You can rely on us to have the right certifications for your industry and to maintain constant regulatory compliance, no matter how complex. Whether you’re looking to maintain your current infrastructure or implement new technologies, we’re here to help you launch and maintain the right solutions for where you are today and where you want to be tomorrow.

Core takeaways

Your managed network service provider can help your organization develop the network infrastructure solutions that meet your current and evolving needs.

A managed network service consists of the delivery of support and monitoring of IT network infrastructure.

One of the benefits of a managed service is that they offer proactive and continuous monitoring to improve data security.

IT environments are not one-size-fits-all. Your company should work with a provider that offers customisable solutions that will scale for your business and work for your purposes.

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