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Managed network services include a wide range of IT infrastructure services provided by a third party, or managed service provider. This might include building a tailored network, updating an existing network, or managing services so that all communications and tasks are monitored, secure, and reliable.

Managed network services offer several benefits for organizations of all sizes. Smaller companies choose IT managed services to augment their in-house staff. This gives them access to experts in various IT disciplines at greater cost savings and more efficiency. For larger organizations, managed service providers offer the expertise that frees up internal staff to concentrate on higher priority projects.

Your managed network service provider can help your organization develop the infrastructure solutions that meet your current and evolving needs. This means more seamless connectivity for staff and clients. They can guide you in selecting the right networking solutions, troubleshoot issues, offer technical support, and continuously monitor your infrastructure to keep your business running smoothly.

What is a Managed Network service?

A managed network service is a smart solution where a company entrusts the care of their network to a third-party provider. There are many types of managed network services, made to fit your business needs. These services do wonders for your business operations by trimming costs, boosting efficiency, and strengthening security and reliability.

A managed network service encompasses the strategy, delivery, and monitoring of your IT network infrastructure. This includes hardware, software, operations, and vigilant network monitoring. It's like having a fully managed service that handles it all, letting your internal IT team breathe easy.

For your business, it might mean embracing cloud-hosted VPNs, efficient load balancing, meticulous wireless management, and vigilant firewall oversight. Our managed services provider takes the reins of launching, monitoring, and maintaining the network, manned by a team of experts. They not only manage the network but also consult with your organisation on best practices and suggest new integrations, always safeguarding your business continuity.

In today's fast-paced world, your organisation's operations hinge on a reliable and efficient network. With the demands of modern and hybrid work environments, your network faces an upsurge in applications, software, and endpoints. Managing such complexity requires unwavering reliability and heightened security.

Key Features of our Managed Network Services:

  • Network Security: Our managed network services provider ensures enhanced security measures to safeguard your data and operations.
  • Network Monitoring: We keep a vigilant eye on your network performance, even across multiple sites and data centres.
  • SD-WAN Solutions: Our solutions include managed SD-WAN for improved network efficiency and gain access to service level agreements that assure top-notch network performance.

With our managed network services, you can refocus on your core business, knowing that your network environment is in expert hands. It's time to take your enterprise network services to the next level with the assurance of top-notch network performance and cyber security.

How does a Managed Network service work?

Managed network services are services that are provided by a third party. These services can include managing and providing servers, routers, and switches, as well as installing operating systems and applications. Managed network services can also include the maintenance of network infrastructure and the security applications to protect communications and data.

The managed network service provider offers customised plans to fit the individual business. This allows organisations the option to augment their internal equipment and staff, outsource specific aspects of their network management, or contract with the IT service provider for a turnkey solution that installs, manages, and maintains the entire network. Plans and pricing are contracted for a set time and may be paid annually or monthly.

One of the benefits of choosing a managed IT service provider to provide Managed Network Services is that they help organisations budget more efficiently and maintain a proactive approach to their network performance, reliability and security. Your IT infrastructure management provider customizes your services specifically for your business. Their services can be itemised, thus allowing for transparency in cost so that the service can be accurately budgeted, monthly, and yearly.

This means that your service can be customised and scalable so that you can be assured that your network requirements adjust as the needed as your business grows. This proactive approach to your network infrastructure provides more stability and helps your business stay ahead of network demands as well as threats.

With network monitoring, you’re able to detect issues to mitigate any damages before they happen. This protects business continuity and increases productivity. While customers don’t readily see your network performance, this behind-the-scenes service is integral to your data security and ability to serve clients more efficiently.

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What are the different types of Managed Network services?

There are several types of managed network services. These include network installation, cabling, Wi-Fi, server maintenance, and VPN. Your managed network services can include installation of new equipment and upgrading old equipment.

These services include all the different facets of your network and can be customized based on your current and future business needs. Your managed network service provider can work with you to make sure that your solutions are scalable and offer the flexibility that your industry demands.

Regular monitoring and maintenance can include repairing or remediation as issues arise and continuous monitoring to prevent breaches and events. Day-to-day operations include monitoring the network continuously to verify that everything is running well and identifying any possible issues that should be assessed/remediated.

Examples of Managed Network services

IT environments are not one-size-fits-all. Your company should work with a provider that offers customisable solutions that will scale for your business and work for your purposes.

Some examples of managed network services include local area network (LAN) solutions, wide area network (WAN) solutions, data centre services, cabling services, switching services, cloud services, network management and monitoring.

Your business may call for customised solutions, such as the successful SD-WAN implementation with AAM group. Your managed network service provider can help you determine the best solutions based on your industry and individual needs.

How does a Managed Network service help a business?

Managed network services offer benefits for organizations of most sizes. Many businesses don’t have the resources to manage their network infrastructure in-house adequately. The managed service provider has the advantage of bringing advanced experience in the specific technology needed, without the expense of a large in-house IT staff.

For larger organizations, these services free up the internal talent to work on projects that can be more beneficial to the business goals of the company. The cost of internal staff is a major benefit but it’s not the only advantage of partnering with a third-party expert.

Benefit 1: Increased data security

One of the benefits of a managed network service is that they offer proactive and continuous monitoring to improve data security.

Benefit 2: Proactive monitoring and services

With proactive monitoring and network services, your network is always protected. This means you’re more prepared for any upcoming challenges or new threats. It also puts your company in a position to proactively plan for network modernisation needs. You’ll have time to plan to upgrade systems or integrate new solutions that will serve you better in the future as the needs arise.

Benefit 3: Improved budget transparency

There is a cost saving in partnering with a service provider to handle your infrastructure in terms of payroll and overhead. But there’s a second budgetary benefit that’s just as important. Your managed network service provider will work with you to agree upon a pricing structure for your organisation's current and ongoing needs so that your infrastructure budget is known and accounted for.

Handling the infrastructure in-house may mean that unforeseen expenses can come up, such as needing to replace hardware or software or hire staff.

Benefit 4: Enhanced regulatory compliance

Regulatory compliance is essential and complicated. Choose a provider that specialises in maintaining and staying up to date with the regulatory requirements in technology, as well as the requirements needed in your individual industry.

What are some disadvantages of Managed Network services?

There can be some disadvantages to working with a third-party provider. While a managed network service will provide massive benefits, you do need to make sure that the provider you choose is a good fit for your business. They should be aligned with your business, and, in many cases, they’ll work as an extension of your internal team.

The provider you choose should be transparent about costs. They should also be able to demonstrate knowledge in your industry and a record of excellence in network management. It is a third-party solution, so you do need to verify that the personnel you’re working with is well-trained and fully certified.

A high-quality provider is an excellent investment. But the same care should be taken in choosing your provider as you would take in hiring internal staff.

Choosing a service provider for your Managed Network services

Choosing a managed service provider is an important decision and it’s integral that your company prioritizes the things that matter most to your personnel. For instance, customer service and response time will be key areas of interest because they impact your productivity. You’ll want to verify that the company has experience in your industry and that they can guarantee regulatory compliance.

When you use a managed network service, you’re also giving up some control over your network. This makes it absolutely essential to choose a provider you trust with an excellent reputation and brand.

Other considerations include billing and transparency, the types of services the provider offers, and often company culture. This provider will work as an extension of your internal team, so a good professional relationship is important in the decision-making process.

Using Managed Network services with Canon Business Services ANZ

At Canon Business Services ANZ we offer turnkey Network Managed Services that always keep your network available and secure. Our experienced staff takes the time to get to know your business on an intricate level so that we can offer customisable, flexible, and scalable services that meet and exceed your expectations.

We offer a deep knowledge in a wealth of industries, from banking to healthcare. You can rely on us to have the right certifications for your industry and to maintain constant regulatory compliance, no matter how complex. Whether you’re looking to maintain your current infrastructure or implement new technologies, we’re here to help you launch and maintain the right solutions for where you are today and where you want to be tomorrow.

Core takeaways

Your managed network service provider can help your organization develop the network infrastructure solutions that meet your current and evolving needs.

A managed network service consists of the delivery of support and monitoring of IT network infrastructure.

One of the benefits of a managed service is that they offer proactive and continuous monitoring to improve data security.

IT environments are not one-size-fits-all. Your company should work with a provider that offers customisable solutions that will scale for your business and work for your purposes.

Frequently asked questions

How do managed network services enhance network security and reliability for organisations?

Managed network services boost network security by implementing robust cyber security measures. They make sure that security requirements are met, protecting against potential problems like data breaches.

Additionally, these services improve network reliability through proactive monitoring and addressing network requirements promptly, guaranteeing excellent service and operational efficiency.

What role does network monitoring play in ensuring the efficiency and performance of managed network services?

Network monitoring is the backbone of managed network services. It continuously tracks network performance and identifies potential problems, enabling timely intervention. This proactive approach ensures that network requirements are met, application performance is optimised (even for cloud applications), and operational efficiency is maintained, resulting in excellent service.

What are the typical key features and offerings of a managed network services provider for businesses with multiple sites or complex network environments?

For businesses with complex network environments and multiple sites, a managed network services provider typically offers:
1. Multi-site Network Management: Centralised management of network infrastructure across various locations.
2. Network Security: Robust cyber security measures to protect against threats.
3. Network Monitoring: Proactive monitoring for optimal performance.
4. Scalability: Ability to accommodate evolving network requirements.
5. Cloud Integration: Seamless integration with cloud applications.
6. Dedicated Support: A single point of contact for efficient issue resolution.
7. Compliance: Ensuring adherence to industry regulations and security standards.

What are some common challenges that businesses face in managing their network infrastructure internally, and how can managed network services address these challenges?

Internally managing network infrastructure often comes with challenges like resource constraints, lack of expertise, and increased cyber security risks. Managed network services address these challenges by providing expert support, ensuring compliance, optimising resource allocation, and enhancing security, allowing businesses to focus on their core operations while maintaining network reliability.

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